Testimonials From Customers

At Fedtech, we put a great deal of emphasis on customer service to ensure our customers are satisfied with their projects. Please take a moment to read some of the feedback we have received from our customers.

Hello Dan, " After reviewing your work on my prototype gears I just wanted to thank everyone for doing a great job. The Fedtech team did outstanding work at a good price, Thanks." - Andrew ( 2/12/16 )

John, "I enjoyed working with you yesterday and I appreciated the time your team took to walk me through everything. I have confidence in the systems that are in place and was overall impressed with the state of your facility. Thank you for keeping me in the loop, let me know if you need my help with anything as we continue down this process." - Bill ( 9/3/15 )

Kristy, "I'll have a courier by tomorrow, thank you so much. You guys are awesome to work with!" - Joe ( 6/18/15 )

John, The parts were perfect, they fit as they should and arrived on time. I appreciate the customer service and meeting the set deadline. I look forward to receiving the remaining order and to use Fedtech for our newest product line. Thank you again for the quick turnaround and high quality product. - Vanessa Rutherford, ( 2/16/15 )

John, FYI the last lot we received looked good, please tell your production staff thank you for the great job! Thank you! - Kelly Buechler, ( 12/10/14 )

Dear Kris, This is a brief note of thanks to you and the Fedtech team for the outstanding service you provided to us this summer. This year has shaped up to be our biggest ever, and we couldn't have done it without your support. Thanks again- John Lewis, ( 10/31/14 )

Thanks Kris for getting these to us so quick. We appreciate the great service. Kevin, ( 8/18/14 )

John, Thank you for the great job and quick turnaround on cutting the base of that sensor. I just received good feedback from our customer on a job well done! ( Much Appreciated ), Bret, ( 7/21/14 )

John, I wanted to send you an email to thank you for your help in getting quality parts to us so quickly. The team here really appreciates all your efforts. Great job! Jeff, (4/22/14 )

Kris, We just received the order of part number ###-####. Thanks so much for the quick turnaround! You really helped us out. Nate, ( 3/11/14 )

Hi, I just wanted to let you know that recent parts we received from you guys have been super nice. If you could tell all your people that they are doing a good job. We've been very pleased. Bob. ( 3/6/14 )

"Thank you again for the tour this morning. Very nice facility you run and the work that is produced is fantastic.", Ashley. ( 3/5/14 )

"Thank you for the great service Brent - we appreciate it!", Matt. ( 2/17/14 )

Kristy, I received the parts you folks made for me, and they were PERFECT! Many thanks for your help! I will be reordering when I run out of these. Steve G., (1/13/14)

Kris, Everything turned out great....appreciate your help on this. I am impresses with the quality and service. Ed, ( 9/19/13 )

Kris, just wanted to let you know that the customer is very pleased with the product you sent. Thank you again for taking care of me, It is very much appreciated. Carley, ( 5/28/13 )

Hi Kris, I know it was a bit of a fiasco but we’ve got the flags now and we’ll still be able to meet our customer’s expectations. Just wanted to say thanks for scrambling and getting them to me as soon as you could. We can only control so much and it’s usually how we respond to these situations that make the difference. Thanks again and have a great weekend. Steve, ( 5/17/13 )

We haven't received the product yet, PO is being processed. I just wanted to mention that your sales rep Joe has represented a high degree of professionalism and shows great patience and flexibility in working with our unique application. We look forward to working with your group. Douglas, ( 5/14/13 )

The rings went together without difficulty and have shipped out to the customer. Your willingness to make sure our expectations were being met on the final product was key in the success of those parts. You guys did a great job and we appreciated the quick turnaround. Thanks again, Tim Wolf - Design Engineer, ( 4/16/13 )

"Just received another large order of alum parts, very pleased! Thanks to Joe for all the help and follow-up. Thanks to everyone who had involvement. There will be more orders coming your way in the next few days. Keep up the quality, it's so important!!", Don, ( 3/20/13 )

The question was asked to a sister company, Who does your division use for Waterjet Cutting Services?

The reply,

We have a really good place in Minneapolis called Fed Tech. We tried with a lot of places and found these guys to have the best product. Ask for John Bobrowski. They also do stainless.

Thank you,

Tom, Purchasing Lead, ( 2/19/2013 )

"Parts look pretty good, Great Job!" Tyler, ( 12/20/12 )

"Thanks to all for your help! They all fit perfectly. Merry Christmas and again I deeply appreciate all your efforts!!!" Tom ( 12/19/12 )

Hello, We've not yet inspected but wanted to give you some of our first thoughts upon receipt. "The pyramids AND packaging look beautiful!!! Outstanding job on this first batch. I am impressed!!! Chuck, ( 12/18/12 )

"The gaskets were a big hit. The production staff vastly prefers them to the ones we had been getting previously. They don't move around as much which makes assembly significantly easier. It's always nice to get good reviews out of our production." Good job!!! Wally, ( 12/3/2012 )

"Fedtech did an excellent job!" There is no laser cut's stop or start burr, no nicks, dings or sharp edges. Location of oblong diameter is in the center of the part and between the 2 small diameters well within +/- .015" from side to side, Rose. ( 11/20/2012 )

Dave, " Thank you for your immediate help on this!!!!", Marty Schmitz ( 8/10/2012 )

Kris, Please extend a big THANK YOU to your entire team. "The service we get from your facility is far above the rest. It's most appreciated! You make us feel like a big customer in your eyes!!" Thank You, Dana Syverson. ( 7/11/2012 )

"Thank you for the quick turnaround on these parts. We really appreciate the service you provide". Sincerely, Robert C. Tummel. ( 6/26/2012 )

" Thanks! I just want to let you know you guys are really great to work with. My partner used a local company for our last project and they were a pain in the rear. I don't think we'll be using anyone else from now on. Sincerely, Nate" ( 4/17/2012 )

"The end plates came in this morning and they fit perfectly! Thanks so much for the quick service. We'll definitely be using you guys again." ( 10/15/2011 )

"Thanks Kris, you pulled me out of a tight one....Part is delivered", Rick Erickson ( 9/10/2011 )

"The parts look really good. I was really happy and surprised to see how thin of wall you were able to do (I thought they would just get torn off). ( 8/10/2011 )

Good afternoon John, I just wanted to let you know that we just shipped the last of the (100) piece order that we have been working on, and also to thank you for the great service that we have received from you folks. We appreciate that we can count on you to deliver quality products in a timely manner. Thank you and have a great Christmas Season! Matt. ( 7/19/2011 )

"You guys must get trained by the professionals at Jimmy John's. Thanks for the quick quote. Much appreciated." (2/20/2011 )

Thanks so much for the quick service. We'll definitely be using you guys again. ( 10/10/2010 )

"I would like to take this opportunity to extend my thanks and gratitude for the outstanding services that you and your colleagues at FedTech have provided for us. The quality of your products, job turn around, and customer services, are outstanding. It's companies like yours, with a well-rounded reputation that help companies like ours not only to stay on that competitive edge, but allowing us to provide quality services and products that we can present and pass on to our customers. We look forward to our continuing relationship with FedTech. Thank you." ( 5/12/2010 )

"I want to thank you for the excellent service on the subject order. Please extend my thanks to all your employees who made this happen. FedTech always provides superior service to us, but I'd say one-hour service on a 100-piece order is above and beyond anything I ever expected. Again, thanks so much. It is a pleasure doing business with FedTech. " ( 9/15/2009 )

"I would like to take a minute to thank you for the extra effort you and your company placed on the Lindbergh project. This job was produced with excellent quality and in a very short time. I greatly appreciate this performance in our time of need. This is a reflection of how profitable relationships are formed and kept. Thanks again." ( 2/20/2009 )

"This is to let you know that we got the parts! I can't tell you how much I appreciate your extra effort you guys put out." ( 8/19/2008 )

"I would like you to pass this on to your great employees. Your guys pulled our bacon out of the fire again. I would just like to express our appreciation for what you do for us in a crisis situation which seems to happen at least once every week. I hope you realize what a great bunch of people you have over there." ( 2/20/2008 )

"Thanks to sponsors like Fedtech our project is moving forward nicely. The students involved in the project our gaining valuable real life experience in aircraft design and fabrication. We will gladly provide [you] with information about the LightHawk Project and in the late spring we will be constructing a web site for the LightHawk Project we would like to list our sponsors and provide links to their web sites. We are currently working on a new set of parts and tooling plates and hope to send you the files shortly. Thanks! again for the awesome sponsorship." ( 12/14/2007 )

Danny Howell
LightHawk Project

"My name is Fred Heisler, and I am a happy FedTech customer. I want to thank you, your firm, and especially Tony Chulla for the great work you guys do. Tony helped me to design an incredible stainless steel sign for our church, Macalester Plymouth United Church in St. Paul. Some day when you are bored, you and Tony should go out to lunch by Macalester College in St. Paul. The sign is on the northwest corner of Grand Avenue and Macalester Street........and it is not just a sign. This sucker is a work of art. I know this is a tiny job compared to most jobs your company handles. I just want to thank you again for the quality work and let you know we are delighted with the end result. If you have a bag of extra money in the office there, you should open it up and throw some of it at Tony - he earned it." Thanks again. Fred Heisler ( 7/24/2006 )

"Thanks for the expedite parts! It allowed us to meet our customer contract date for first thing next week. We are excited to continue business with you guys as we are very pleased with your service!" ( 1/10/2006 )

"I love the results I get from Fedtech and I have always had a really great experience working with you guys." ( 11/11/2005 )

"Thanks so much. Your ability to turn prototypes in record time has allowed me to get new products to market sooner. Although I do my best to make sure that I don't have rush orders, emergencies arise from time to time. Fedtech always responds and has never let me down. Thanks for the great customer service." ( 7/10/2005 )

"This order helped to cement my decision earlier this year to switch waterjet/laser cutting suppliers due to your quick turns on quotes and parts alike. Please give my thanks to the personnel that were involved directly on this project on your floor also." ( 9/10/2004 )

"We are especially pleased with Fedtech's service. The estimating is done in a very timely and professional way. The turnaround times are great and have been expedited for us as well. Nothing but good to say about Fedtech and its quality. Everyone at Fedtech, keep up the good work!!!" ( 6/6/2004 )

"A quick note to thank you for the speedy service on the parts that you produced for me! They came out great, and I'll pass the word along to anyone I see about your excellent work and response!" ( 10/19/2003 )

John, "Just a note to thank-you and your team for the quick and precise job done for Donaldson Co. last week. With just a few days lead-time, you were able to produce us the needed materials to build a prototype to show out customer. Please convey our thanks to all who were involved, and we look forward to doing more business in the future." ( 11/11/2002 )

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